Suffolk ACRE

IT Support

Suffolk Online is an IT Support provider of the highest calibre. We provide IT Support solutions to charities, businesses and social enterprises a-like. Currently we have clients in these sectors across Suffolk from Sudbury to Lowestoft to Ipswich.

We have an exclusive set of IT Support products designed for each sector because as we have experience in working with organisations across sectors we understand their specific needs and requirements. Because of this there is no 1 fits all package price, we have individually priced packages for the different sectors because of their different needs. However, if you are a third sector organisation we can provide a basic IT support package for you for less than £18 per month, whilst if you are a business, a full IT support package for £50 per month.

If you want to find out more specifics on our IT Support products please visit our Suffolk Online website.

As part of our packages you get :

• A dedicated helpdesk (Please call 01473 345366 for support queries) that is operated 9am-5pm each day (bank holidays and Christmas period excluded)
• Access to 3 permanent, highly experienced and knowledgeable staff
• Remote Support via advanced online tools
• On site support
• Help and advice on whatever you require
• Procurement and Procurement advice

A Business or organisations IT infrastructure can be crucial to the future success of that organisation or business. You cannot afford to not have it supported! We all service our boilers at home and many of us regularly service our cars, so shouldn't this be the case with your IT infrastructure? The very infrastructure that will enable you to communicate with your clients and provide them with the services they need and are paying for.

We believe that with an cost effective IT Support package, in the long term you can save money. By ensuring your existing IT infrastructure is maintained and supported, by providing the very best hardware and software advice and prices and by providing the best IT advice for future strategic development, there is no doubt that an IT support package provided by Suffolk Online can save you money.

As with all our products, support is at the heart of what we do, and it's this support that gives you the very best customer journey! All of this, backed up with our ethical approach to our work means you can buy must have services and benefit your local community at the same time.

Our Suffolk Online website has more information on what we can offer to the various sectors so please click on that link and browse around at your leisure and if you are interested in any of the products please contact us using the contact details provided.